Shipping policy

1. Order Processing:

  • Standard Orders: We process and ship orders within 1-2 business days. Delivery times vary based on your location and the shipping method chosen at checkout.

2. Pre-Orders:

  • Processing Time: For pre-order items, please allow up to 3-4 weeks for shipping. This time frame accounts for the additional time needed to prepare and ship these special items.

3. Tracking Your Order:

  • Updates: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor its progress.

4. Contact Us:

  • Customer Service: If you have any questions or need assistance with your order, please contact our customer service at qeicustomerservice@gmail.com.

Thank you for choosing us! We appreciate your patience and support.