Refund policy

1. Returns and Refunds:

• No Refunds: We do not offer refunds on any purchases. All sales are final.
• Exchanges: We do accept exchanges within 14 days of the purchase date. Items must be in their original condition, with tags attached, and accompanied by the receipt or proof of purchase.

2. Non-Returnable Items:

• Sale items, and custom orders cannot be returned or exchanged.

3. Exchange Process:

• Instructions: To exchange an item, please return it in its original packaging with the return form (found in your order) or a note with your order number. Send it to the address provided on our return form or website.
• Shipping Costs: You are responsible for the shipping costs of returning items for exchange. If the exchange is due to a store error, we will cover the return shipping cost.

4. Contact Us:

• Customer Service: If you have any questions or need assistance, please contact our customer service at qeicustomerservice@gmail.com

Thank you for your understanding and for shopping with us!